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Disneyland Park
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As part of the Casa de Fritos operation at Disneyland, "Doritos" (Spanish for "little golden things") were created at the park to help use old tortillas that were being discarded. The Frito-Lay Company saw the popularity of the item and decided to sell them regionally in 1964, and then nationwide in 1966.
In the late 1990s, work began to expand the one-park, one-hotel property. Disneyland Park, the Disneyland Hotel, the site of the original parking lot, and acquired surrounding properties were earmarked to become part of the Disneyland Resort. At this time, the property saw the addition of the Disney California Adventure theme park, a shopping, dining and entertainment complex named Downtown Disney, a remodeled Disneyland Hotel, the construction of Disney's Grand Californian Hotel & Spa, and the acquisition and re-branding of the Pan Pacific Hotel as Disney's Paradise Pier Hotel. At this time, the park was renamed as Disneyland Park to distinguish it from the larger complex under construction. Because the existing parking lot (south of Disneyland) was built upon by these projects, the six-level, 10,250-space Mickey and Friends parking structure was constructed in the northwest corner. At the time of its completion in 2000, it was the largest parking structure in the United States.
The park's management team during the mid-1990s was a source of controversy among fans and employees. In an effort to boost profits, various changes were begun by then-executives Cynthia Harriss and Paul Pressler. While their actions provided a short-term increase in shareholder returns, they drew widespread criticism for the lack of foresight. With the retail background of Harriss and Pressler, Disneyland's focus gradually shifted from attractions to merchandising. Outside consultants McKinsey & Company were brought in to help streamline operations, resulting in many changes and cutbacks. After nearly a decade of deferred maintenance, the original park was showing signs of neglect. Fans of the park decried the perceived decline in customer value and park quality and rallied for the dismissal of the management team.
Matt Ouimet, the former president of the Disney Cruise Line, was promoted to assume leadership of the Disneyland Resort in late 2003. Shortly afterward, he selected Greg Emmer as Senior Vice President of Operations. Emmer is a long-time Disney cast member who had worked at Disneyland in his youth prior to moving to Florida and held multiple executive leadership positions at the Walt Disney World Resort. Ouimet quickly set about reversing certain trends, especially with regards to cosmetic maintenance and a return to the original infrastructure maintenance schedule, in hopes of restoring the safety record of the past. Much like Walt Disney, Ouimet and Emmer could often be seen walking the park during business hours with members of their respective staff, wearing cast member name badges, standing in line for attractions, and welcoming guests' comments. In July 2006, Matt Ouimet left The Walt Disney Company to become president of Starwood Hotels & Resorts Worldwide. Soon after, Ed Grier, executive managing director of Walt Disney Attractions Japan, was named president of the resort, though he retired from his job on February 8, 2008. In October 2009, Grier announced his retirement, and was replaced by George Kalogridis.
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