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Skype Office, Stockholm, Sweden
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• Two original founders depart and new CEO appointed
For the six months after the departure of Niklas and Janus, Michael van Swaaij led the company as Interim CEO, until the appointment of Josh Silverman in February 2008. Silverman was "widely viewed as bringing in stability to Skype after a tumultuous phase that followed the exit of the two Skype co-founders." Under Silverman's 2.5 year tenure, the company focused its product efforts around video calling, ubiquity (gaining high penetration on smartphones, PCs, TVs, and consumer-electronic devices), building tailored offerings for enterprise customers, and diversifying revenue through subscriptions, premium accounts and advertising.
In advancing this strategy, Skype released many new products, substantially revamping its flagship Windows software (3.8 ->4.0), and its Macintosh and Linux software; while introducing new software products for smartphones, and consumer electronics. In 2009, Skype 4.0 was released, featuring full-screen high-quality video calling. the Linux client was updated, and an iPhone application was launched which topped the charts with over 1M downloads in its first two days. Skype also announced the launch of its software for the Android platform. Rounding out its ubiquity push, in 2010 Skype announced deep integration of Skype software into the IP-connected TVs from Panasonic, Samsung and Sony.
During this period Skype also discontinuing lesser-used services such as support for the "Skype Me" presence indicator, which meant that a user was interested in receiving Skype calls from a non-contact. Skype also discontinued its SkypeCast service without explanation and added internal monthly and daily usage caps on their SkypeOut subscriptions, which had been advertised as "unlimited". Skype also discontinued its "dragonfly" feature, a community-generated yellow-pages product, and other features which were deemed to be under-performing or a distraction to management. Many users and observers had commented on the high rate of dropped calls and the difficulty reconnecting dropped calls. Updates including versions for the Sony PSP hand-held gaming system, version 2.0 for Linux with support for video-conferencing.
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